Joan Zhang is an experienced IT professional with over 10 years of experience specializing in Monitoring Applications. She is a highly skilled problem-solver with excellent communication skills and is always ready to take on new challenges and technologies. Joan is a team-player with a proven ability to get things done efficiently. Her specialties include Splunk, Automation, CI/CD, DevOps, Cloud, Agile/Kanban, Linux, Windows, and IT Service Management. She has worked in large-scale environments in financial service companies and has experience in project management. Joan has a Master's degree in Software Engineering from the Beijing Institute of Technology and a Bachelor's degree in Electronic Engineering from the same institution.