NYU School of Professional Studies

Fordham University

Global Human Resource Business Partner  -  People & Culture  -  Bilingual Spanish

HRBP Global Operations & Commercial Sales 2020 - Promotion HRBP supporting Global Operations & Sales2019 - Americas, Commercials Sales

Verifone

Global HRBP

- Business Partnering - Trusted adviser, coach, and consultant for over 220 employees and business leaders. Through closely partnering with the business to improve their people leadership capability, team culture, talent pipeline and people development. Build business intimacy and credibility to be consulted and actively contribute to overall business decisions• HR Strategy & Initiatives - Ensure effective implementation of HR & business initiatives. Supporting projects through involvement on HR and/or business lead project teams. Partnering with Global HR colleagues to share best practice, successes/learnings to ensure consistency and alignment• Talent Acquisition - Ensure the right person is at the right place at the right time. Manage hiring and selection process ensuring compliance to local & global process, legal requirements and application of best practice. Manage succession planning and movement of internal talent• Talent Development & Retention - Drive execution of the talent assessment process. Partner with business leaders to run talent review processes that are outcome driven, that deliver on talent development plans, retention risk assessments and talent gap analysis. Providing guidance to business leaders on how to set SMART performance objectives, coach, and review, award performance. Ensure succession plans are in place for key roles & people. Coach leaders on performance management, fostering a work environment, aligning with company’s vision, and mission• Employee Relations - Partner with management, legal counsel and employees to Investigate formal and informal employee inquiries, complaints or concerns. Document and resolve ER incidents; prepare reports of findings and recommend corrective actions, notes to files and summaries of investigations. Ensure legal compliance and consistent adherence to policies, procedures and regulations.

International Flavors & Fragrances

HRBP

Wolff Olins a Omnicom Media Agency• Vision & Strategy - HR coach to all management levels in NYC and San Francisco; liaise with London on global projects. Provided guidance and support on HR processes and best practices; assessing, discussing, strategizing business needs• Employee Relations - Coach leaders on interpersonal issues, employee relations, business structuring, reviews, goal settings and Performance Improvement Plans while protecting the rights of the company and its employees • Talent Acquisition – developed fee/non-fee sources. Redefined company recruiting processes, renegotiated vendor contracts resulting in new pricing structure and $225K YTD savings in recruiting fee. Developed global recruiting social media strategy to include LinkedIn, Glassdoor, IG, and Facebook to attract great candidates while increasing brand recognition. Evolved the intern recruiting process to include department heads to ensure greater accountability for manager/intern relationship• Onboarding - implemented 30/60/90-day New Hire check-in, supported global training initiatives, unbiased outlet of support for individuals and reduce turnover. Wrote new Cultural Manual for the organization• Workforce Planning – Designed and implemented with senior leaders to understand and anticipate hiring and development needs against current and next year’s business objectives. Designed the architecture for the U.S. Talent System; components of Reward, Employee Engagement, Employee Relations, Performance Management, L& D, and Global Mobility; managed visa processes to produce the best results given the business ambitions• Performance Management – Managed, guided, and communicated annual reviews. Coached managers on how to provide constructive feedback, and communicate goals• Compensation, Talent Engagement & Budget– worked with senior managers to implement and ensure market competitive salary. Partnered with Head of Finance to resolve budget issues and implement cost cutting solutions

Wolff Olins

HR Manager  & Coach  -  People & Culture - North America

Internal HR leader to all management levels in North America, LATAM and Canada in a multi-level complex international companyHR Functional Leadership • Advice and guide managers on change management, employee relations, performance, discipline, conflict resolutions, staffing needs, organizational structure and coaching while supporting key international HR priorities • Oversee HR policies and ensure compliance with labor laws for 200 employees in America and 30+ internationally • Partner with managers to coach and advise regarding internal transfers, promotions and visas • Conduct investigations of employee relations issues; ensure appropriate outcomes and follow-up • Act as advisor to employees in the interpretation of HR policies and procedures; answer questions and assist in resolution of issues • Guide and educate managers through Performance Review, Performance Improvement Plans and warning processes • Review and approve warnings, terminations, and violation of regulations, policies or performance not consistent with company expectations • Manage aspects of onboarding process of new employeesBenefits Administration • Benefits Coordinator; health, dental, vision, 401K, FSA, LTD, STD, FMLA, EEOC guidelines, and COBRA • Represent the company in unemployment litigation  Project Management • Configure & Centralize the Global ATS Recruitment process and candidate pipeline with IBM’s BrassRing on cloud solutions • Ensure HRIS (Workday) integrity & accurate data input; run reports for salary/bonus analysis, benefits/open enrollment, organizational, job reqs & new hire inputCultural Steward • Partner with our global HR colleagues to successfully implement HR strategies Recruitment • Lead entire acquisition life cycle for multiple recruitment strategies in North America, LATAM and Canada; $300K savings in recruitment feesIn OCtober 2017, GTA was acquired by Hotelbeds Inc.HRIS Workday

Senior HR Business Partner

HR Generalist in an international tech company• Full Life Cycle Recruiting -  Identified/acquired candidates on LinkedIn, social network sites for QA, developers, and programmers• Direct onboarding orientation and familiarization with the business via GeoLearning site • Managed HR section of website; posted jobs online and on social networking sites• Supported 200 employees globally with offices in EU and East Asia• Reported to CEO arranged for confidential meetings of potential clients internationally HR Projects• Designed Global Training Program and College Internship Program• Implemented and led Global Training Program and College Internship Program • Designed and managed tutorials for familiarization with business via our GeoLearning site

TradingScreen

HR Generalist/Assistant

HR consultant for Graduate School thesis:•	Advised Human Resource Managers and Directors to enhance organizational development•	Designed, conducted and analyzed employee engagement and performance•	Conducted staff interviews and surveys •	Developed strategic performance management plan•	Provided change management implementation guidelines and tools

New York Botanical Garden

HR Consultant/Practicum

Full lifecycle recruiting for NYC office and Massachusetts; recruited for Assistant Controller, Closer, Underwriter, SQL Programmer, Executive Assistant, Lock Desk Analyst, and Human Resource Coordinator Identification of personnel needs and establishment of workforce planning strategies

Clearpoint Funding

HR Generalist- Consultant

Designed and created an International Best in Class pharmaceutical process internally centralizing the Center of Excellence for Risk Evaluation Mitigation Strategy (REMS) for scientists and epidemiologist

Pfizer

Assistant Implementation Manager - Consultant

Standalone HR Manager HR Business Modifications• Designed non-cash solutions for compensation and Work/Life benefits • Completed an organizational analysis, implementing a plan to retain talent which resulted in $83,000 in cost savings and an additional vacation week per employee • Developed, documented and implemented a new Annual Employee performance review emphasizing goal definitions, performance ratings and identification of strengthRecruitment• Designed College Recruitment Coordinator for the Art and Editorial Internship Program; coordinated opportunities with top Universities • Full cycle recruitment; Executive Publisher/COO, Controller, Marketing Coordinator, Staff Accountant, Advertising Coordinator, Sales, Assistant Art Director, and Web Master Employees Relation Management • Conflict resolution and counseling • Re-wrote Employee Handbook • Wrote and implemented new Travel & Entertainment guidelines in order to budget expenses • Terminations: Conducted exit interviews, analyze data to determine trends, and present solutions to CEOCompliance• Wages and Salary • Ensure compliance with 401K plan employee enrollment and updates • Managed I-9 forms and conduct audits to ensure compliance, prevented fines and protected confidential employee data  Budget Planning & Management • Implemented a plan which reduced costs by 5% health, dental coverage and Life Insurance • Administered all benefits programs, including Health, Dental, 401K, FSA, LTD, STD, FMLA and COBRA IT Project Management • Lead project that resulted in a $90,000 in cost savings by migrating to Google Apps migrating entire company to MAC and cloud platform and providing easy remote access while eliminating down time and servers crashes

Metropolis Magazine (Bellerophon Publications)

Human Resources Manager

Startup - Provided HR support to a local team of 20 sales professionals and a remote team of 35 tech gurus in MA.

VoodooVox

HR Manager

Guardian Life Insurance

HR Assistant - Consultant

Lazard Freres & Co.

EA to Co-Head of Power and Energy - Consultant

Promoted from EA to Analyst Conducted worldwide employee initiatives, performance, auditing and business    monitoring data Business & Budget Monitoring • Gathered year-end audit information and deployed external audit finance and accounting recommendations • Compiled and analyzed quarterly domestic and international auditing business issues for the Global Corporate & Investment Bank Equities, Treasury and Fixed Income Liaisons - this Audit Work Group Report was distributed to business directors worldwide • Managed budget/expense for the Capital Markets group; analysis of actual vs. budget vs. prior year expenditureOrganizational Analyst• Recruiter coordinator for Guest Audit Reviewer Program; professional auditors invited to ensure a risk-focused approach to maximize efficiency • Initiated training seminars on Lotus Notes Auto Audit database

Citi Group

Analyst (Fixed Income, Equities, Treasury and Emerging Markets)

New View General Cleaning & Landscaping Corp.,

Promoted from EA to Computer ProgrammerComputer Programmer/Communication Liaison • Communication administrator between project managers of the Mutual Funds Programmers, Business Group and Quality Assurance team ensuring proper content, changes and improvements • Coordinated new protocols and monitored project deadlines in development, quality assurance and testing • Provided 24-hour system support to business partners and data processing colleagues • Wrote technical manuals

Prudential Financial

Computer Programmer

Buyer • Centralized purchasing system, fostered relationships with AP/AR assuring solid vendor relationship.Process Improvement• $200,000 annual cost savings with educational pricing and common ethical practices achieving optimal combination of service cost and risk mitigation • Coordinated reconstruction of Women’s Gramercy Park Dormitory after fire damaged the premises

Vanessa Castillo

Vanessa Castillo