Sally Martin

Sally Martin is a seasoned Senior Executive with a diverse professional background in financial services, superannuation, telecommunications, and Government sectors.

With over 18 years of experience in leadership roles, Sally has successfully managed business divisions with up to 860 full-time employees across various locations in Australia and New Zealand.

Her expertise lies in developing and executing strategic transformation programs, encompassing business reengineering, ICT enablement, operational improvements, and cultural change.

Sally Martin has a track record of crafting and implementing State Government Strategic Business Cases and Budget submissions, driving organizational performance enhancements, and delivering sustainable outcomes through innovation.

She excels in multi-channel strategy development, leveraging customer insights and analytics to optimize digital, contact center, and retail operations.

Specializing in transformational strategy, change leadership, business case development, and senior stakeholder management, Sally is a proficient communicator and stakeholder relations expert.

Her executive leadership capabilities span service delivery operations across diverse channels, including face-to-face interactions, call centers, and web services for G2B, G2C, B2B, and B2C segments.

Sally Martin's skill set extends to product design, optimization, marketing, delivery, customer retention, and relationship management.