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David Pette

Head of Service Management and Customer Experience at Fletcher Building
Auckland, New Zealand
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This public profile is provided courtesy of Clay. All information found here is in the public domain.
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David Pette

Head of Service Management and Customer Experience at Fletcher Building
Auckland, New Zealand
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David Pette is an accomplished IT Manager with a strong background in service delivery, service management, and team leadership. He has worked for several large companies across different industries, including airlines, telecommunications, and vendor services. David's expertise lies in service delivery, stakeholder relationships, innovation, and problem-solving. He has managed teams of up to 40 staff members and operating budgets of up to $4 million.

David has obtained various certificates and diplomas, including the ITIL V2 and V3 Foundation Certificate, ITIL Service Desk and Incident Management Practitioners Certificate, and the NZIM Diploma in Management Information Systems. He has also received National Certificate in Business.

Over the years, David has worked for several organizations, including Air New Zealand, Vodafone NZ, Fletcher Building, SKYCITY Entertainment Group, Hewlett-Packard, and Repco. In these roles, he has served as Service Management Center Manager, IT Services Manager, Customer Delivery Specialist, Senior Product Buyer, and more.

David is a competent IT professional who is passionate about driving service improvements and simplifying complex processes. He is an excellent team motivator and leader, with a track record of delivering quality customer experiences. His experience in service delivery, stakeholder relationships, and team leadership makes him a valuable asset to any organization.

This public profile is provided courtesy of Clay. All information found here is in the public domain.