Keith Nolan is a highly accomplished and dedicated professional with extensive leadership experience in both the Arts and Education Sectors. He has spent over a decade leading the management of various managed service and non-managed service sites in these areas, implementing key ICT strategies and technology to solve complex problems and navigate an ever-changing environment. Keith possesses excellent leadership ability and a comprehensive and charismatic management style that fosters high standards, efficiency, and effective change. He has worked with the Royal Opera House, where he continues to demonstrate his managerial and leadership skills, improving standards across "the world's greatest theatre." Keith's expertise includes Service Delivery Management, Third-Party Supplier Engagement and Audit, KPI and SLA Reporting, ITIL Foundation, Apple Certified Systems Engineer, Microsoft Certified Professional, Network Management, and more.