Caspar Tearle is a highly experienced Market Research professional with a career spanning 30 years. He has worked agency-side and specializes in customer satisfaction, mystery shopping, loyalty, retention and customer experience. His expertise covers various sectors including financial services, telecoms, energy, retail, and technology. Caspar has developed a keen interest in data visualization, Excel, dashboards, innovation in data dissemination and new technology.

With a degree in Geography from the University of Exeter, Caspar has held various high-ranking positions such as Key Account Director at Ipsos, Director at Ipsos MORI, Key Account Director - Financial Services at GfK, Senior Partner and Co-owner at Insight Engineers, Research Director at Market Probe Europe, Research Director at J.D. Power & Associates, and Director at BMRB among others.

In his career, Caspar has demonstrated exceptional skills in customer satisfaction, loyalty, and experience, as well as brand and communications research and consultancy across multiple sectors.