Kaia Lai

Kaia Lai is the Head of Product, Strategy, Marketing & Operations at Grab, overseeing the development and delivery of products for safe, on-demand mobility, food and grocery delivery, and financial inclusion in Southeast Asia.

Kaia is a visionary leader who excels in devising strategic plans, bringing innovative solutions to market, and creating diverse and ambitious teams.

With a background in business administration and international studies, Kaia has honed her skills through programs at prestigious institutions like MIT Sloan School of Management, Harvard Business School, and London Business School.

Prior to her current role at Grab, Kaia held positions at Bain & Company, Sonos, Inc., Sambazon, Arusha Project, and Christie Communications, gaining valuable experience in consulting, product marketing, and business development.

In addition to her dedication to driving positive impact through business, Kaia enjoys activities like cycling, surfing, baking, and caring for her adopted street dog, embracing the dynamic nature of life.