Cynthia Tong is a healthcare leader with over a decade of experience in management consulting. With a Bachelor of Arts in Chinese Language & Literature from The George Washington University and a Master of Health Services Administration from the University of Michigan, she boasts a track record of success in transforming underperforming organizations, using her leadership, decision-making, and design thinking skills. Cynthia has worked in various consulting roles at Deloitte, Navigant, Kaufman Hall, and Premier Inc. with a focus on organization development, employee engagement, and innovative solutions.

Cynthia's professional experience also includes analyst and intern roles at Kaiser Permanente and HIP Health Plan, respectively. She has worked in program management at the Institute of International Education and served as the Director of Training at Medical Students for Choice, working with a variety of organizations to improve healthcare outcomes. Cynthia has translated her extensive experience in healthcare leadership into a career in consulting.