Chris MacRitchie, a seasoned executive with extensive experience in managing and selling professional services and customer support, has held senior leadership roles at major companies such as IBM, HCL Technologies, and Black & Veatch. MacRitchie's expertise lies in developing and managing talented workforces and creating compelling client value propositions. He has a proven track record of planning, managing, implementing, and operating technology-enabled business solutions, solving operational challenges, and enhancing business performance management. His specialties include professional services, consulting, client services, account management, customer service operations, merger integration, business performance management, utility industry operations, document-intensive industries, document automation, document management, operations strategy, and change management.

Throughout his illustrious career, MacRitchie has held senior positions across several organizations, ranging from Vice President to Managing Director. His experience in managing change and delivering business results has earned him a reputation as a collaborative and effective leader. MacRitchie studied Mechanical Engineering at the University of Michigan and received his high school education at Blissfield High School.