University of California, Berkeley

Author, Organizer, Engineer.  "Your Money in Your 20s", a money guide for young people, is now available on Amazon.

Redwood City, California, United States

Gliffy

Program Management Consultant

The Program Services team provides program management support for cross-functional projects and develops processes, tools and standards to help all initiatives be more predictable, measurable and successful.  We advocate for the adoption of best practices and help teams pursue continuous improvement.

ClearCare

Manager of Program Services

Defined and implemented processes to help Customer Success deliver software and managed services to SEM clients. Managed schedules, issue resolution, capacity planning, scrum meetings, and communication through Confluence. Built a custom JIRA workflow and customized Salesforce. Fostered a continuous improvement environment.

Adchemy

Program Manager

Providing expert guidance and hands-on solutions to create the organized home environment you crave.

Home Strategies by Lisa Duncan

Professional Organizer

Taught grades K-8 in the Redwood City School District, honing my skills in classroom management.  Taught grades 9-12 in the Sequoia Union High School District.  Also taught in a private school as a substitute for math and physics classes at Crystal Springs Uplands School.

RCSD, SUHSD

Substitute Teacher

Operations Program Manager:  Planned expansions and upgrades to support high availability of search and email services that utilized 1,500 servers across two data centers.Email Service Program Manager:  Coordinated the efforts of a cross-functional team developing a new	email server architecture to support 3 million customers.  Managed schedule and issues between marketing, architecture, operations, and software development teams.

Excite@Home

Project Manager:  First project manager at the company during the start-up phase. Developed project plans and facilitated all releases. Introduced software development processes as the engineering organization grew from 20 to 70 people.Manager of Engineering Services:  Managed a department of shared engineering services (build, codeline management, installer, test tools) for four parallel projects.

CrossWorlds Software

Project Manager, Manager of Engineering Services

Software Development Manager for OS Installers:  Managed department of 10 engineers providing software development services to internal client groups for Macintosh product releases.Program Manager, Internet Program Office:  Led cross-organizational effort to promote use of common Internet technologies in Apple products.

Apple Inc.

Software Development Manager

Designed chips and boards for large computers.  Project managed the integration of power and cooling systems with custom control software.  Managed the console software team.