Carmen Bocanegra is a dynamic design leader with extensive experience in product design, research, and strategy. Carmen's background in delivery, design, research, and product strategy has helped her break down complex problems into small steps, building connections across people and teams. Her adaptable skills in coaching, career development, and client strategy have helped her create an environment of sharing knowledge, wins, and failures to help improve practitioner skills. Carmen's specialties include qualitative and quantitative research, usability studies, interaction/interface design, workshop design and facilitation, user experience design, customer journeys, brand strategy, service design, product management, product strategy, usability testing, prototyping, information architecture, digital strategy, content strategy, mobile UX, space planning, interior design, and more. Carmen studied Interior Design at Heritage School of Interior Design, has a background in Biological Sciences from North Carolina State University, and has spent time working at remarkable companies such as Mighty, Mullen Lowe U.S., McKinney, and Moda Health.