Sandy Uzcàtegui is a highly experienced engineer with over 25 years of expertise in global support operations, high touch configurations, service delivery management, and business continuity operations. Sandy has worked in many fields ranging from software engineering to management, and her experience is truly remarkable.

Sandy is a pioneer researcher of virtual private networks (VPN), cybersecurity protocols, and cloud architectures. Over the years, she has grown into a leader in global customer support, critical accounts management, on-demand operations, and cloud computing. Sandy has achieved record-high rankings in customer satisfaction, improvements to the bottom line, and turnaround of underperforming operations.

As a senior project manager, Sandy has specialized in solving both technology and business challenges to drive more profitable results. She is highly experienced in designing and delivering cost-effective high-performance IT infrastructures, and she has managed the deployment of cloud computing platforms and implementation of business continuity protocols and processes for a diverse range of cloud-platforms (XaaS Platforms, Public, Hybrid, and Private Cloud) for different Fortune-500 companies located across the world.

Sandy is a diligent and detail-oriented individual with an instinct for hard work. She has a passion for building customer-focused teams, instilling shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Her dedication to all company’s legal, security, quality, and operational policies is unmatched.

When she is not working, Sandy is a compassionate human-being, who has learned mindfulness from an early age, starting with martial arts and later on receiving training from Shaolin Monks and Zen Masters. Sandy lived extensively in different Monasteries around China & Taiwan, practicing the teachings of the Bodhisattvas.