Illinois State University

Manager, Online Project Management

Chicago, Illinois, United States

- Provide online research advice to internal clients – q’naire formatting, sample plans, quota design, schedules.•  Manage group of online project managers – coordinate training, development, workload allocation, implement and enforce company policies and procedures.•  Ensure all research projects are executed with high quality, according to project specifications and within budget.•  Participate in special initiative committees

Ipsos in North America

- Responsible for the successful coordination and implementation of approximately 20 online research projects per month within extremely short timeframes•  Managed one of Synovate’s largest grossing / most complex tracking studies•  Coordinated with members of all operational teams, internal clients and external vendors to ensure that project objectives were understood by the team and were successfully implemented•  Ensured projects were delivered on time, within budget and met the client’s specifications •  Proactively identified project risks and recommend alternatives•  Developed and maintained strong working relationships with operational teams, internal clients and external vendors •  Mentored new project managers and assisted with training•  Hired as Associate Project Manager, promoted to Project Manager I and then to Project Manager II.  Assigned more complex studies with each new role.

Synovate

Online Project Manager

- Designed, edited and proofread direct mail advertisements for large retail, bank and oil accounts•  Proposeed creative to clients, merchandiser and manufacturers to achieve mutually beneficial advertisements•  Worked with creative studios and printers to ensure advertisements printed  as planned•  Created and modified advertisements in-house using Quark Xpress•  Participated in weekly meetings with Creative Director and Merchandiser to determine most promotional way to advertise each product and discuss new advertising avenues•  Confirmed product claims•  HR representative for department•  Website copy writing

Jennifer Schubert