National Taiwan University of Science and Technology

Sr. Product Manager at Trend Micro and TXOne

Taiwan, Taiwan

TXOne Networks

Director

Responsible for the overall success of ICS endpoint security solutions in TXOne:• Defined the product strategy and roadmap for the ICS endpoint security solutions.• Developed the go-to-market strategy including competitive comparison, positioning, pricing, licensing, discount guideline, support readiness, and promotion.   • Managed prioritization and trade-offs among user experience, profitability, performance, development efforts and support load.  • Led, Coached, and inspired the engineering team to ensure the product continues to address the customer needs.  • Defined and provided technical materials to help sales engineering and marketing to compete in the market place.  • Supported Proof-of-Concept and pilot activities with key accounts • Analyzed customers demographics to optimize product designs and pricing model, as well as identifying opportunities and delivering successful product features

Trend Micro

Senior Product Manager, TXOne

Lead a data engineering team to design, implement, and enrich data processing pipeline that collect and process 300 GB of data per day which is sent from 2 million smart home IoT devices. With data mining, machine learning, and honeypot technology, build an IoT security service team from scratch and provide 24x7 protection to millions of IoT devices such as home routers and IP cameras.• Work closely with marketing team, business development team, threat experts, and client application engineering teams for archiving business objectives• Build an IoT security service team which analyzes over 6 billion of logs everyday to provide real-time IoT security query service which protect against malicious or compromised IoT devices.• Monitor IoT threat landscape by data mining and visualization and work with marketing team to release blogposts (see Media links below)• Data visualization by BI tools such as Tableau or Grafana for business decision and threat investigation• Investigate and resolve performance and stability issues to ensure that the data processing systems on Amazon Web Services (AWS) is stable and scalable • Successful re-organize a product development team to a DevOps team• Lead talented software developers, QA engineers, and threat experts. In charge of hiring, training, project planning and performance evaluation.

Senior Manager

Managed a team of up to 30 software engineers to develop multiple core technology networking scan engines, including deep packet inspection engine, network hook driver, anti-botnet engine, URL Filter engine, anti-spam engine, and feedback engine.•	Planned, managed, and executed global, multi-cultural, and cross-functional projects and virtual teams in 6 different counties. •	Hired, coached, mentored, and developed a team of software engineers, QA engineers, and networking analysis experts. •	Promoted core technology solutions among enterprise, SMB, and consumer products.•	Experienced in source code licensing, including contract negotiation, relationship management, deliverables management, acceptance criteria, intellectual property transactions, training and services.•	Played the IPv6 Commander role to coordinated the activities of IPv6 readiness (among 20+ scan engines) to achieve company strategy.•	Transformed organization from functional oriented into service oriented to enhance efficiency and effectiveness.•	Collaborated with Microsoft to manage a project regarding Windows 7 networking driver. This project successfully acquired the 1st Microsoft Firewall Logo Certification among all security vendors.•	Recognized by Spot Bonus Award for commitment and development of global projects that created business value for the entire corporation.

- Led 20+ engineers in two module teams to ensure quality of core technology engines.• Planed and executed testing automation: Automate test cases to increase automation rate, improve test coverage, and eventually increase quality and reduce test efforts.• Server virtualization for test lab: Led a team to migrated physical servers to VMWare ESX to save 80% physical space and several hundred thousands of expense.

QA Manager

- Project management of a customer cases escalation system.• Collaborated with development team closely for best practices and effective communication to achieve project success. • Coached engineers for test plans review, test cases review to ensure the product quality.

Project Lead

- Responsible for testing and troubleshooting Linux enterprise software and Linux embedded system software• Cross-site collaboration with worldwide teams including US, Japan, Philippines, Germany, and China.• On-site troubleshooting experience in Japan, Korea, and Taiwan.

Senior Engineer

Delivered professional lectures on Linux certification program and database management for IT administrators, developers, and security auditors. Also in charge of website development, Linux-learning portal maintenance, and system integration.

Michael Cheng