Diane Hessan is a leading entrepreneur and innovator with an impressive background in market research and a keen eye for studying the American voter. As the founder and Chairman of C Space, she has been instrumental in revolutionizing the way brands leverage social media to get insight and inspiration from consumers. She is also the author of the book Customer-Centered Growth and has written more than 50 columns for Boston Globe about her findings on voter behavior. Her expertise is sought-after by reputed organizations such as Panera, Brightcove, and Eastern Bank, and she has been honored with several prestigious awards for her work, including Ernst & Young's Entrepreneur of the Year and the Northstar Award from Springboard. Diane is a graduate of Harvard Business School and Tufts University, where she studied economics and English, respectively.