Miriam Espinal

Miriam Espinal is a seasoned professional with over 10 years of experience in the customer service field, excelling in innovative problem-solving and effective communication in diverse settings.

Throughout her career, she has focused on building and maintaining customer trust and satisfaction, while embracing challenges and growth opportunities.

Known for being a success-driven problem solver and forward-thinking individual, Miriam is fluent in German and Spanish, enhancing her ability to connect with a wider audience.

Miriam holds an Associate's degree in Business Administration and Management from Industrie- und Handelskammer Frankfurt am Main, Germany, and a Bachelor's degree in Hospitality Management with a concentration in Tourism from American Military University.

Her professional journey includes roles such as Senior Travel Counselor and Travel Consultant at Carlson Wagonlit Travel, as well as positions at Lufthansa as a Customer Care Material Planner and a Service Professional Customer Care Representative.

Miriam also completed vocational training as a management assistant for office communication at Lufthansa, further enriching her skill set and expertise in the customer service industry.