Jocelyn Carrier is an experienced customer service professional with over a decade of expertise. With a self-starter attitude and a critical mind, Jocelyn has demonstrated proficiencies in multitasking, data entry, and reporting. She is a creative problem solver and has attention to detail with excellent communication skills. She has worked as a Virtual Assistant and Data Entry Clerk, learning basics of website development and management, and SEO implementation. Jocelyn has also served as the Support Manager and Sr. Transcription Support Representative at Rev.com, gaining insights into the transcription industry. Jocelyn has a certificate in Medical Transcription/Transcriptionist from CanScribe Career College. She volunteered as a Security Analyst at Rev.com and was formerly a Customer Service and Wiring Permits Representative at Nova Scotia Power. Jocelyn was also a Store Manager at Niko Video.