Terry Wu

Terry Wu is an experienced Customer Success Manager with a strong background in the internet industry. With a history in roles such as Product Operations Manager at Lob, Product Manager at Nan Heng Technology, and Business Technology Analyst at Deloitte, Terry has honed skills in Analytical Reasoning, Post-Sales, Customer Relationship Management, Cross-Functional Communication, and Product Training. Terry's educational background includes a B.S in Operations Research and Engineering from Cornell University, along with studies at St. George's School and certification as a Private Pilot from Pacific Flying Center. Terry's professional approach is anchored in a customer-centric ethos, with a keen focus on personal and professional development.