Melbourne Institute of Technology

Talent Acquisition Specialist at YOOX NET-A-PORTER GROUP

Hong Kong, Hong Kong SAR

YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The group included multi-brand luxury online stores NET-A-PORTER, MR PORTER,  and multi-brand fashion online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES. Since June 2018, the Group is subject to the management and coordination of Compagnie Financière Richemont S.A.

-  Manage full spectrum of recruitment and selection cycle, which includes sourcing appropriate recruitment channels, screening applications and conducting interviews
-  Account servicing various business units and work with line managers to provide Talent Acquisition reports to ensure transparency and efficiency across all business units
-  Partner with external agents on sourcing seasonal temp workers
-  Work collaboratively with the HR team on the on-boarding process, and wider projects, to ensure a positive candidate and hiring manager experience.

YOOX NET-A-PORTER GROUP

Talent Acquisition Specialist

Neo Derm Group Limited is the leading medical aesthetic enterprise operating over 28 medical beauty centres and eight concept stores
- Manage full spectrum of recruitment and selection cycle, which includes sourcing appropriate recruitment channels, screening applications and conducting interviews
- Account servicing various business units and work with line managers to prepare Talent Acquisition reports to ensure transparency and efficiency across all business units
-      Handle and coordinate formalities relating to staff movement, which includes confirmation, transfer, contract renewal/expiry etc.
- Communicate and conduct regular meetings with the hiring managers to design and develop recruitment channels and process to improve hiring efficiency
- Overlook on-and off-boarding process
- Responsible for general HR administrative duties including but not limited to the preparation of employment contract, data entry, recruitment database maintenance, filing system, staff records, HR reporting and etc.

Neo Derm

Human Resources Executive

HR Assistant

- Responsible for supporting Consultants across recruitment services such as researching, sourcing, and approaching candidates for various roles
- Identify potential candidates using various research methods and telephone techniques so as to enable high quality shortlist to be presented to Consultants and Clients in the shortest possible time
- Provide primary and secondary research into the market, target companies, candidates in support of the team
- Identify market intelligence, target companies and individuals for both business development and assignment activities
- Accurately capturing, updating and maintaining market, company, candidate information in company’s database
- Generate a highly effective database of potential candidates through cold calling projects
- Generate high quality research projects, candidates profile and clients proposals

Solomann Executive Search

Researcher

Customers Service Officer – Wheelers Racks Australia
An automotive company specialises in providing car equipment (E.g. roof racks, bike/kayak carrier) for individuals and retail companies.
- Created the Instruction Handbook for internal use
- Addressed customers’ personal, telephone, email and written enquires and resolved complaints if required
- Processed customers’ order from eBay and company website
- Delivered direct marketing to customers
- Implemented market research and generated leads for potential clients
Achievements:
- Doubled the weekly sales amount in three months
- Retained returning customer and attracted referred customer through the professional customer service I provided to the clients

Wheelers Racks

Customers Service Officier

- Contributed to the Red Shield Appeal 2014 that involved member’s recruitment, communicating with the venue host and volunteers, attending regular committee meeting etc. Positive feedback was received regarding the campaign management.
- Responsible for contacting the sponsors, local schools and retail stores for Red Shield Appeal and festival of community voices

Jason Fan