Ashran Helmi is an accomplished creative director and former technical writer who has garnered extensive experience in the IT and software industries. He holds a Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering degree from Universiti Tun Hussien Onn Malaysia.

With an extensive skillset, Ashran has worked at several reputable organizations. At Bestinet Sdn Bhd, he served as a Technical Writer before being promoted to Creative Director. He also worked as a senior global support engineer at E2open, where he gained invaluable experience in technical customer support. At IBM Global Delivery Center Malaysia, he held several positions, including IT Specialist in software distribution, account solutions lead, and application packaging.

Ashran has a keen interest in web development and content creation, which he pursued as a freelance consultant. He also served as a customer engineer for IT manufacturing support at Intel Technology Sdn Bhd earlier in his career.