College of Wooster

General Assembly

Karachi Grammar School

Chief Product Officer @ QuadPay (Hiring!)

New York, New York, United States

I lead our customer, merchant, payments, credit & fraud risk decisioning and experience teams at QuadPay, a consumer-centric payments platform that exists to transform the way shoppers pay for their purchases.

QuadPay

Chief Product Officer

Advising Orum, a platform for enabling faster money movement, on product, business and talent strategy.

Orum.io

Strategic Advisor

Columbia Business School

Guest Lecturer - Product Management

Capital One

Senior Director of Product Management

I lead our product teams working on building fast, secure & delightful account opening & servicing experiences to accelerate Capital One's growth as an industry leading digital first national bank.

Director of Product - Customer Growth & Servicing Experiences

Senior Product Manager

Acquired by <a href="http://Web.com">Web.com</a> for ~$300MResponsible for end-to-end Product Management of Lighthouse, a customer management and marketing automation solution for small business. Responsibilities include customer research and creating, prioritizing and executing the product roadmap through partnerships with stakeholders in business development, engineering, UX, finance, sales, customer service, and marketingSuccessfully led product expansion into Automotive and Chiropractor segments which included a strategic JV. Monthly retention rates are over 90%Client growth for Lighthouse has increased 3x in the last two years, while active users have increased 4x over 12 months resulting in increased client retention.Overseeing two product managers and three development teams totaling 16 developers. Conduct weekly sprints cycles via agile methodology

Yodle

Lead Senior Product Manager

Led development of key marketing, communication and operational features such as social integration, patient-doctor chat application and enabling online paymentsSpearheaded strategy and development of customer reviews management platform that generates over 6K reviews per month and 2K new users per week

Acquired by S&P Global (McGraw Hill) for $2.2 BillionPart of SNL's growth (R&D) team, where I led market research and business development and managed the product development process.Led development of web, mobile and excel-based analytics products from concept to launch driving SNL's Asia-Pacific expansion efforts, collaborating with design and engineering teams globally using agile principles. Oversaw a core engineering team of 10. Applied 2 - 4 week delivery sprintsLed integration of XBRL/XML (eXtensible business reporting language) into SNL's product platform reducing time-to-market of information from hours to minutesLed market sizing analysis that helped define SNL’s strategy and product roadmap for entry into the Asian Financial Information services market. Led integration of machine learning translation API into SNL's content and product infrastructure covering over 40 European and Asian languages critical to SNL's ability to analyze over 2,000 financial institutions and localize its product suite

SNL Financial

Associate Director of Product - New Product Development (R&D)

- Responsible for defining and executing content and product strategy for M&A, Branch & Demographics business units• Reduced operating costs by double-digits while expanding content coverage to new industry verticals. Operated under a direct profit margin of ~83%• Established and scaled the first content team in Pakistan from 5 to over 30 in 6 months in 2005. The organization is currently at 600+ employees with engineering and client services teams • Short Experience Video [<a href="http://vimeo.com/11300679">http://vimeo.com/11300679</a>]

Manager - Mergers & Acquisitions

Conducted qualitative and quantitative analysis of thrifts in the process of converting into mutual-holding companies or public entities

Analyst - Financial Institutions Group

Recommended tactical shifts in client asset allocation to brokers based on qualitative and quantitative analysis of sell-side publications

Saad Khatri