St Josephs College Dumfries

Head of Technology - Digital Channels at easyJet

easyJet

Head of Digital Product

Consultancy and leadership for organisations wishing to embark or continue their transformation journey. Significant experience in both Commercial and Technology delivery, re-platform in, in-sourcing, outsourcing, embedding agile, complex change programmes, culture change, high volume web and app propositions, retail systems, and building high performing teams

Transdigital Ltd

Director

Leading Technology delivery and strategy across the business transformation unit at Post Office. Working with senior Commercial and Technology leaders to assure major transformation programmes, adoption of effective ways of working and delivery of futureproof technology platforms.

Post Office Ltd

Head of Strategic Technology Delivery

Leading the development, operations, delivery and evolution of easyJet’s websites and mobile app. Responsible for  the technical platform and agility of the team. Manger of multiple tier 1 suppliers.

Head of Technology - Digital Channels

Responsible for the architecture, design, build and operation of a 1bn+ digital platform powering multi market websites. Leading 11 scrum teams across 2 locations alongside our internal leadership team to deliver great customer centric outcomes.

Thomas Cook

Director Group Digital Platform

Leading a team of around 80 through a digital transformation, delivering a new group wide e-commerce platform. Responsible for a multi million pound budget and helping the business meet KPI's around web conversion.

Head of Digital Delivery

Leading a team of project managers and scrum masters to deliver the global e-commerce & distribution roadmap to support the transformation of Thomas Cook

Program Manager

UK Portfolio Manager - thomascook.com

Responsible for delivering projects in the retail and distribution sector. Responsible for full project lifecycle, developing commercial partnerships, managing 3rd party suppliers and ensuring high quality deliverables into the fronline environment.

TUI UK

Senior Project Manager (IT)

Accountable for managing a team of  Project Leaders responsible for delivering change into BA’s global call centre environment and thus providing significant improvements to operational efficiencies and adding financial value.
Responsible for providing the strategic direction, customer satisfaction, operational control and staff support for the successful delivery of a call centres through tough transitional periods.
Personally developing and managing key projects as required, attending and chairing meetings, proactively recognising and resolving issues, and ensuring that staff consistently delivery outstanding levels of customer care.
Prioritising and managing resources across different, varied, and sometimes conflicting, work streams.

British Airways

Change Manager

Responsible for developing and delivering a range of web-related projects to support the Marketing and Commercial Development departments.
Utilising a range of methodologies, including customer and competitor research, to identify potential new projects to support and enhance the existing offer.
Analyse the existing functionality and recommend new projects and enhancements to improve online functionality.
Project manage all aspects of an assignment including liaising with stakeholders to define requirements, setting and monitoring timelines, budget and resources, allocating tasks and reporting on progress.

Senior Project Manager

Reservations Agent working on trade sales accross all departments

Brian Hogg