João Sousa has over 20 years of experience as a UX/UI/OPS Designer and Head of Digital for prominent companies like General Electric, Nissan, and HSBC. He specializes in developing user-centered solutions by blending design, business, and communication methodologies. His portfolio includes work for various industries from automotive to finance and telecom. João has built a rich set of skills throughout his career, including UX Research, UX/UI Audits, Agile, UX Design, UI Design, UX Analytics, and Design Ops. Adept in Scrum, Kanban, and Design Sprint methodologies, he can develop and manage digital products effectively. Further, he has an adequate business acumen to align design solutions with company objectives and KPIs. Currently available for new opportunities, João is ever ready to combine his expertise and skills to enhance the user's digital experience.