Nicola Cools is an experienced HR professional with a well-diversified background. She holds a Bachelor of Commerce in International Business and Human Resources from the University of Wollongong and a Graduate Certificate in Employment Relations from Griffith University. With a passion for organisational development and recruitment, Nicola has developed a reputation for delivering high-quality services, programs, and solutions to organisations across a range of industries. As a former Organisational Development Officer and current People and Capability Business Partner at the Australian Communications and Media Authority, Nicola has a strong track record of facilitating positive change and growth in the workforce. Her approach is holistic and pragmatic, with a firm commitment to adhering to best practices and evidence-based theoretical studies.