Valentina Bonafaccia is an expert in ergonomics and human factors with a specialization in psychology and human-computer interaction. She has been working in the industry since 2004, initially as a developer and later as a functional analyst, gradually shifting her focus to human factors, user experience, and service design since 2012. Valentina is highly experienced in management, providing strategic and methodological consulting services to large companies seeking to improve their internal processes. She has extensive experience in both Agile and Waterfall environments, helping businesses leverage their digital tools and optimize their workflow.

Valentina holds a Bachelor degree in Psychology, Communication and Marketing Psychology from Sapienza Università di Roma and a Master's degree in Psychology - Cognitive Processes and Technologies from Università Telematica Internazionale UNINETTUNO. She has worked in various roles throughout her career, including Senior UX Researcher & Designer at Conflux - Design leads to innovation™, Service Designer, Senior User Experience Designer, and UX Researcher at different organizations, including thedotcompany and Sapienza Università di Roma. Valentina has a keen interest in human psychology and strives to create seamless and intuitive user experiences by designing products that are user-friendly and engaging.