Chief Information Officer at BluePallet

Seattle, Washington, United States

Blue Pallet is the market network platform for industrial commerce that helps buyers and sellers connect and communicate with the market, from one-to-one to one-to-many.

Built with the advice and support of the NACD [National Association of Chemical Distributors] to offer access to more opportunities and create growth potential for every member of the chemical distribution industry.

BluePallet

Chief Information Officer

Velloci consolidates technologies across the banking, data, insurance, risk, and compliance segments to hand companies turnkey financial modules that enable businesses to stop building and start using FinTech in less time, with less money and less risk.

Velloci Inc.

Chief Operating Officer

San Diego Tech Hub (SDTH) is the voice of San Diego. SDTH creates a flourishing San Diego tech community that is collaborative, diverse, and known for its positive impact on the regional economy and the community at large.

San Diego Tech Hub

Founding Member

Provide business and technology guidance and support.

tech-talk.com

Member Of The Board Of Advisors

Zero Student Debt Initiative

Founding Board Member

Oversee and direct all aspects of technology operations as a key member of the senior leadership team, driving efforts to impact bottom line profitability. Manage e-commerce and technology service offerings, holding accountability for leading teams of cross-functional staff to deliver client projects on-time and within budget.
- Enhanced average client order value increases of 323% and lifetime value of 464% by identifying addition product offerings and extending the product line.
- Headed the architecture and creation of a highly regulated Financial Technology (FinTech) application which allows users to round up daily purchases to the next dollar to help pay down debt. Required integration with thousands of bank and financial institutions.
- Attained return on ad spend (ROAS) of $10 to $29 while maintaining margins of 60+% by transitioning marketing content from feature- to benefit-driven and focused customer language, enabling clients to identify appropriate products to meet their needs.
- Realized operating expense savings of $180,000 annually for a single client and maintained margin through the review of technology and marketing budgets to reduce vendor and unused service inefficiencies without impacting headcount.
- Improved Amazon channel sales 225% and maintained an average cost of sale (ACoS) of 4.58% through the optimization of product listings.
- Grew client lead magnet conversion rate of 25% from 28% to 53% by implementing a split-testing program to enhance conversion of the funnels and reduce user friction and drop rates.
- Developed and implemented a highly available and secure AWS infrastructure for a FinCEN, PCI, & SOX compliant web and mobile applications.
- Delivered innovative lead magnet and customer acquisition tools that help grow one client’s revenue 5X in 2 years.
- Led the conversion of Magento 1 to Magento 2 platform and integration to ERP and CRM, leading internal and external resources.

Precision Digital Marketing

SVP Technology & Ecommerce

Managed business, technology, and strategy for eCommerce platforms serving both the U.S. and international sites across business-to-consumer (B2C) and business-to-business (B2B) customers. Partnered with executive leadership in defining overall corporate vision and strategy, focusing on digital business and associated technologies. Developed and administered a departmental budget of $1.2 million, ensuring achievement of strategic goals and key performance indicators (KPIs).
-  Established and built a 13-member on-site and remote team, encompassing internal employees, vendors, and contractors.
-  Oversaw the transition and re-platform of multiple, disparate websites to a single, integrated Magento platform, leveraging Amazon Web Services (AWS) platform.
-  Secured a competitive and strategic advantage through the sign of an exclusive technology agreement, securing exclusive rights to the shelter designer from the top technology within the space.
-  Captured $98,000 in cost savings per year by spearheading the restructure of a merchant services program.
-  Realized site conversion improvements of 200+% and a site bounce rate of 110+% while increasing year-over-year sales 22%.
-  Enhanced competitive market positioning by designing an intuitive drag and drop product designers, enabling customers to build custom shelters using proprietary branding and logos.
-  Generated average order value increases of 140+% and units per order of 150+% through user and split testing and conversion rate optimization while capitalizing on differentiating factors.
-  Developed and executed a migration strategy for 30+ websites, reducing management and maintenance time required 30+%.
-  Advised on the upgraded enterprise resource planning (ERP) and warehouse management systems (WMS) by providing both technology and strategic leadership.

International E-Z UP, Inc.

Director of Ecommerce

Provided business and technology guidance and support.

Shared Results International

Led a technology, strategy, and marketing transformation across all online assets and several ecommerce platforms serving both wholesale B2C and B2B channels. Provided strong leadership to six-direct and 19-indirect reports, including cross-functional teams of on-and off-site programmers, project managers, UI/UX designers, writers, marketers, and customer service staff. Managed and administered a $1.4 million operating budget, ensuring goals were met and KPIs achieved.
-  Developed and delivered a strategic roadmap for online initiatives for an international nutraceutical manufacturer.
-  Spearhead the build and growth of an ecommerce platform from $12 million to $21 million in sales via multiple ecommerce systems within FDA & HIPAA regulated industries.
-  Captured ecommerce revenue growth of 30% in 2014, reversed a 20% month-over-month loss on ecommerce platforms and slashed cart abandonment rate 36% by executing effective strategies and plans and optimizing the checkout process.
-  Drove growth and competitive market positioning by developing and deploying a new multi-national and multi-language ecommerce platform, achieving all milestones on time and within budget.
-  Increased B2B wholesale orders 43% by managing the development and implementation of a new client ordering system.
-  Integrated and migrated legacy systems through the deployment of a management system that linked four legacy systems.
-  Realized revenue growth by building a private label ecommerce system for use by healthcare practitioners and patients; launched an innovative billing system to facilitate business with healthcare practitioners while supporting regulatory guidelines.
-  Led performance improvement by creating mobile tools to automate sales functions, cutting manual processing needs while increasing accuracy 90% and reducing account set up time from one to two weeks to minutes.

Metagenics

Head of Internet Technology & Strategy

Co-founded and oversaw operations, managed all technical and business development strategies, partner relationship management, and client-focused initiatives. Provided consultative guidance and advice to clients across a variety of sectors industries.
-  Defined a business and technology strategy for Candidate Net Step, a job seeker career portal; developed a system to support 6+ million job searches spanning 50,000 online sources with job listings compiled from 650,000 organizations within 24 months.
-  Developed a structured learning management system (LMS) for Brain Logic, combining learning and membership systems for use within real estate, business development, sales, training, recruiter training, medical services, and OSHA compliance training.
-  Oversaw a 12-member team of developers and graphic artists in architecting a business building system for use by Golden Keys Mentoring Group, supporting Mannatech a large, multi-national network marketing company in the nutraceutical industry.
-  Served as the principal system architect and lead programmer for an online, ad-hoc procurement system for the United States Navy, adhering to all Department of Defense (DoD) technology and security standards and compliance with federal guidelines.

Scott Pier