Lawrence Elliott is an accomplished Client Services Executive with an impressive background in managing and maintaining customer service operations for businesses. With his vast experience in leadership and process improvement, Lawrence has successfully maximized retention and satisfaction levels for his clients, and has helped drive revenue growth through best practices and enhanced processes. Lawrence's expertise also includes creating operating infrastructures, leading strategic planning, and aligning service policies and initiatives for corporate vision and goals. Currently, Lawrence serves as Vice President of Support Services at SoftPro.