Kevin Caslow is a highly skilled professional who possesses a Masters in Library and Information Science from Kent State University. He has worked in various roles, always committed to delivering superior customer service. Kevin's expertise lies in customer service, interpersonal skills, metadata, basic cataloging, preservation standards, archives, research methods, Web 2.0, digital preservation, and analog preservation standards, among others. He is familiar with several computer programs, including Microsoft Office, Content DM, OpenOffice.org, Oxygen XML Editor, dSpace, and HTML coding. Furthermore, Kevin has solid knowledge of German and American Sign Language. His previous positions at Universal Electronics Inc, John Carroll University, First Merit Bank, Northeast Ohio Medical University, and Field Local Schools have immensely contributed to his professional experience.