Todd Lawrence is an experienced and responsible computer technical professional, known for his excellent leadership skills, self-directed work team approach, and customer-focused time management. He has extensive experience in team training, team meetings, and customized solutions for specific customer requirements. His current role mainly involves being a point of contact for client escalations, liaison to other delivery groups, and third-party vendors. Todd's experience includes Configuration Manager at Atos, Formerly Major Incident Manager at Atos, Incident Response at LG Consulting, ITIL Situation Manager at HP Enterprise Services, and Project Liaison at S&A Computer Services. Todd holds a degree from ITT Technical Institute.