Brian Daniell is a prominent thought leader who has spent over 20 years in senior management positions in the enterprise software industry. With vast experience and knowledge of the sector, Daniell is Senior Vice President of Customer Care at Deltek, where he leads and oversees the company's global customer support and training operations. He is a graduate of Warton Executive Education, where he studied Technology Services Management and Bentley College, where he earned his BS in Accountancy. Previously, Daniell held various senior management positions, including Vice President of Customer Care and VP of Global Support Services at Deltek. He has also worked with organizations like Harper and Shuman, where he served as Director of Client Services, and Deltek, Inc., where he held the role of Director of Sema4 Product Group.