Danna Ross is an accomplished Client Management Specialist, with experience in both the banking and aviation industries. She has demonstrated strength in leading technical integrations and onboarding of new products, relationship management, data analytics, and project management. Ross has a background in marketing and has pursued academic excellence, earning a Master of Science degree in Industrial and Organizational Psychology from Baruch College, City University of New York.

Ross has served as a Senior Implementation Associate at Alloy and worked as the AVP and Fintech, Payments Client Management at Cross River, where she played a critical role in developing and implementing customer experience programs. She has also worked as an Analyst for Customer Experience Programs and Academic Programs at JetBlue Airways, where she honed her expertise in relationship management and data analytics. Her strong professional experience also includes positions as a Marketing Coordinator, Accounting, Legal Intern, Teachers Assistant, President at Psi Chi Honor Society, and Senior Research Assistant.

Through her extensive professional experiences and diverse skill set, Ross has demonstrated an ability to excel in complex environments with a strong sense of performance, reliability, and excellence.