Toni Dunne, a certified Emergency Number Professional (ENP) with extensive federal, state, local, and international expertise in emergency communication environments, has more than three decades of experience spanning from government to corporate and consulting fields. Her skills encompass operations, technology, regulatory compliance, sales strategies, personnel development, and mentoring, legislative processes, and training in 9-1-1. She has held leadership roles within prominent organizations such as the National Emergency Number Association (NENA) and APCO. Dunne has published written work and is well-versed in American Sign Language (ASL), customer relations, and public speaking. She has worked in several capacities, including Customer Success Manager at Motorola Solutions, NG911 National Account Manager at Hamilton Telecommunications, and NG911 Project Manager at General Dynamics Information Technology. Other positions she has held include Regulatory and Government External Affairs Manager at West Safety Services (formerly Intrado), Training Specialist at Positron (acquired by Intrado), Southeast Region Director at NENA, PSAP Relations Specialist at NENA, and Accessibility & Training Program Manager at the Commission on State Emergency Communications (TX), among others.