Robin Heppell, CFSP, is a fourth generation funeral director and Certified Funeral Service Practitioner with a wealth of knowledge and experience in the death care industry. He combines his expertise in technology and pre-need with a formal education in business management to assist funeral homes and cemeteries throughout North America in implementing innovative strategies and technologies to provide the best possible service for families while remaining competitive and profitable.

Robin specializes in analyzing business operations, implementing pricing strategies, improving operational efficiencies, developing cremation strategies, website consultation, email marketing, providing continuing education, and leading professional development initiatives. He is also an internationally renowned speaker for funeral and cemetery professionals.

Robin's commitment to the funeral industry includes founding Heppell Media Corporation, formerly Heppell Funeral Solutions, based in Victoria, British Columbia, as well as serving as a Marketing and Strategy Consultant at Funeral Results Marketing, a Guru at The Funeral Gurus, and a Marketing and Strategy Consultant at FuneralFuturist.com.

Through his work and dedication to providing comprehensive and innovative solutions, Robin Heppell remains a key figure in the death care industry, and a valuable asset to funeral homes and cemeteries looking to provide the highest quality of service possible.