Yeshiva University

Account Management  -  CSM  -  Customer Retention

Guesty

Customer Success & Retention Manager

Comeet

Senior Customer Success Manager

Comeet offers a collaborative recruiting platform that empowers the entire hiring team with the right tools and best practices to manage the hiring process. The Comeet platform is an advanced, easy to use, and secured web-based solution, offered as a SaaS to companies of all sizes.Onboarding new clients and setting a schedule for the release of their SaaS platform with regular training and sync calls resulting in increased successful launch and usage of productBuilding exclusive social media platform for new clients including purchase and setup of URL, setup of APIs for third party login and contacts imports, white-labeling platform and setting up Google Analytics Management of ongoing relationship with clients to monitor growth and offer marketing solutions with premium service packages

Customer Success Manager

Moovit

North America Operations and Data Manager

Improving the operational systems, processes and policies in support of Moovit in the North America Specifically, supporting better management reporting, information flow and management, business process and organisational planning.Managing and increasing the effectiveness and efficiency of Moovit through improvements to each function of the app as well as coordination and communication between support and other departments such as R&D, product and marketing. Playing a significant role in long-term planning, including a data initiative geared toward operational excellence and accurate information for our users.

North American Operations

Managing the VIP Department, including a team of 12 VIP guidesCoordinating the logistics of tours for diplomats, celebrities, public officials and donorsEvents: planning and execution, including attention to fine detailsMarketing the VIP experience to tour agentsExecutive Assistant to the Director of DevelopmentDonor relations: managing donor base and developing fundraising strategies for an annual donations budget of $15 millionPreparing project proposals and reports for donorsIntelligence: using online research tools to assess assets, wealth and philanthropic patterns of individuals and organizations

City of David

VIP Tour Coordinator

Managing and Developing web based projects for various events and departments within YachadImplementing necessary updates and corrections to multiple pages on WordPressAided in designing and maintaining agency’s website - yachad.orgOverseer events calendar as well as promotional materials

Orthodox Union

Web Content Editor For Yachad

Oversees application process and financial management for four NCSY Summer programs which includes over 400 NCSY summer program applicants and parents.Liaison between New York office and Israeli tour provider.Managed logistics for NCSY Summer staff training weekend with over 150 participants.Liaison to National NCSY marketing department to create promotional materials for summer programs.Aided in Designing and maintains agency’s website- <a href="http://summer.ncsy.org">summer.ncsy.org</a>

NCSY

Summer Programs Associate

Served as a mentor to first time on-campus studentsDeveloped and executed creative programs to facilitate community amongst residents

Rebekah Pearlman