Saurabh Bhalla is a results-driven professional with over 17 years of experience in business transformation, account and vendor management, and organisational change management across various industries. With a Bachelor's degree in Telecommunication from Visvesvaraya Technological University, he has worked with large public and private organisations for delivering programs and projects with budget ranging up to 20M+. His specialisation lies in the Salesforce ecosystem, including Sales cloud, Service Cloud with Field Service Lightning (FSL), Marketing Cloud, Pardot, and Tableau. Additionally, he is adept in Robotic Process Automation (RPA) with BluePrism and UIPath. His extensive experience includes working with Utility, Government, Transport, Logistics, Healthcare IT services, Banking services, and Software consulting. Prior to his current role as Senior Project Manager at United Energy, he has worked in various positions like Delivery Manager at AusNet Services, Account Delivery Manager - Telstra at CloudSense, Senior Project Manager at Origin Energy, and Project Manager at Yarra Trams.