Sandler Training

Curtin University

Rathmines College

Sales Manager at CircleCI

London, England, United Kingdom

CircleCI

Sales Manager  -  SMB & Commercial AE Teams

CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.

Currently building, coaching and deploying high performance Elite SaaS Sales Teams across EMEA:

Attainment:

Q2 - 2021: 91%
Q3 - 2021: 133%
Q4 - 2021: 224%

Presidents Club Winner 2022

Sales Manager  -  SMB AE & SDR Teams

CAST Highlight is a SaaS platform built for your IT and App Security teams. It hardens your custom software against security and intellectual property threats while modernising it to operate  in the cloud – not just on it.

CAST is the market leader in software intelligence, encompassing unique technology backed by $150 million in software analysis and measurement R&D. CAST technology helps digital leaders and doers see the truth, become software geniuses and deliver super software – resilient, responsive, safe and secure software. Hundreds of companies rely on CAST to improve end-user satisfaction and time-to-market, prevent business disruption and reduce cost. Founded in 1990, CAST operates globally with offices in North America, Europe, India and China.

Have you ever wanted to know what is really inside your critical applications and what is the state of your delivery teams and providers?
Our partners propose a holistic Software Intelligence service powered by CAST AIP and CAST Highlight.

Think of CAST Highlight as a generalist doctor for quick monitoring of Application Portfolio with code-level analytics, helping the management to take smart decisions related to modernisation, rationalisation, cloud migration, technical due diligence, agile development efficiency
<a href="https://www.casthighlight.com/">https://www.casthighlight.com/</a>

Whereas CAST AIP technology can be seen as an X-Ray machine for software that reveals the inner-structure of software systems and assesses structural resiliency, efficiency, safety and maintainability – basically insights that support and validate decisions, help communicate progress and drive improvements in both team performance and application dependability.
<a href="http://www.castsoftware.com/use-cases">http://www.castsoftware.com/use-cases</a>

We help CTO's and CIO's utilise insights from CAST data that have direct impact on their core business: build trust with their clients, deliver better, sustainable margins and differentiate.

CAST

Enterprise SaaS Sales Director

Hackajob is a SaaS platform that helps software engineers find their next job with ease through human expertise and strengths-based matching.

We do this by leveraging cutting-edge AI curation that enables developers to genuinely focus on their core insights and coach them through their job search.

The unique technology behind our matching algorithm identifies their strengths and matches them with relevant companies.

Responsibilities Include:

-  Maintained a directly managed team of 10 executives and 5 account managers while efficiently leveraging company resources to support marketing and expansion efforts into other verticals.
-  Conducted monthly sales pipeline inspections with division leads – other participants include CEO, CMO, COO
- Overseeing inside sales exec training, motivating, and supporting a passionate team
- Advise and best practices on positioning the solution as well as preferred SaaS commercial model for the business
- Measure team performance through check-ins and reviews
- Implement changes, as needed, to improve the overall sales process
- Crafting a tweaking the sales pitch as well as any other referenceable sales material
- Monitor the impact of these changes to maximise generation of sales
- Ensure that sales goals are thoughtfully developed and executed
- Analyse sales trends to ensure strong performance and close performance gaps
- Assist in the generation and retention of customers through the development of an extensive customer network
- Facilitate effective communication within the team to create a positive, productive environment
- Collaborating with sales operations to drive efficiencies through process improvement and marketing automation
- Key point of contact for other functions to develop efficient cross-functional processes and maximise acquisition, growth and engagement through strategic targeting of verticals.

hackajob

Sales Manager

Snap is a SaaS Company that provides a marketplace which connects innovative tech companies with top tier tech talent.

Developers are hidden from their current and previous employers, receive job offers directly from companies and control who they speak to. Over 2000+ companies use Snap for hiring and the likes of Transferwise, SkyScanner, Moo and MarketInvoice have all hired from the platform.

Responsibilities

-  Managing and liaising Sales Team deployment and direct supervision of a team of 4 Sales Executives and SDR's, KPI execution and sales targeting across the Sales Team.
-  Responsible for effective one to one Exec Reviews, Sales Exec Pitch messaging and execution of Sandler method sales.
-  Head up boiler room sessions and Vertical acquisition strategy. Instrumental in product commercial Structure, Deployment and Viability.
-  Marketing services to large Enterprise-level organisations supporting sales made from the UK.
-  Competent use of reporting KPI’s and sales forecasting via Salesforce
-  Position Saas while exemplifying ROI to prospective clients
-  Face to face visits, live product demonstrations and weekly webinars educating clients on our product.
-  Analyse and present monthly analytics reports to the Team
-  Strategic up-sell and promotion of customer life time value through SaaS renewals
-  Hunter sales mentality - taking a full 360 view of the sales cycle from start to finish full owner ship and accurate forecasting of opportunities - implementation of the "challenger sale"

Snap.hr

Sales Manager - Enterprise SaaS Sales - UK Market

As a Cloud Sales Executive I sold SaaS products and services to an assigned geographic or national account base territory to achieve assigned objectives. Generate sales leads as well as closing the sales on line or by phone. Utilizes inbound and/or outbound calls to pursue sales. Develops account penetration strategies, and closes business .

Responsible for understanding Oracle product offerings and competitive issues. Identifies new business opportunities by creating and implementing territory campaigns with management assistance. Liaise with customer contacts for the purpose of managing the customer relationship, building rapport, identifying new opportunities, and selling Oracle products and services. Participates as a team member on sales teams including field sales, support and education sales and sales consulting.

Responsibilities:

-  Articulate business benefits of a Cloud CRM Service solution to the relevant audience.

-  Build the territory by hunting and uncovering new sales leads and opportunities and managing through to successful close.

-  Build successful sales campaigns via outbound call campaigns, social media and marketing
Win deals in a highly competitive environment to achieve and overachieve targets.

-  Deliver online demonstration of the solution with the ability to show what is asked by prospects.
Manage a volume business i.e many deals in a given period.

Oracle

Cloud Sales Executive - Digital Transformation

Initiafy is an SaaS company that provides an online platform to companies to conduct
their new hires' induction training.

Dealing primarily within the Oil, Gas Energy, Utilities and Mining Sector.
Responsibilities include the Development of pipeline within the primary verticals and the communication with prospects within the relevant Field.
Generation and research of leads through various mediums such as Linkedin, <a href="http://Data.com">Data.com</a> and other sources.
Create viable opportunities in order to showcase our software platform and how it benefits our partners and clients alike.

Research and identify specific companies organisations and contacts, to whom our platform will apply to. Help nurture sales leads from beginning of sale cycle to close.
Advise on best practice compliance issues and how Initiafy can meet and exceed customer Induction needs.
Deliver a best in market practice SaaS module and develop B2B relationship within all client spectrum's.
Seeing process from start to finish including the closing of Sales and management of Accounts. High proficiency in utilizing sales force and other similar tools to forecast opportunities and increase win rates.

initiafy

Sales Executive - EMEA

Key Deliverables:
Processing and end-to-end delivery of the Select processing program
Responsibilities and Skills

- Responsible for managing team and individual performance including customer experience and quality. Report regularly to upper management on the teams’ performance and KPI’s, provide analysis, root cause and action plan for performance issues and provide appropriate feedback and settlement to all customer contacts.
- Managing over three programs including 50 staff members in total.
- Manage investigation and response to prioritizations, escalations, complaints or dissatisfaction from Microsoft or MS customers, Contact customers for resolution/follow up purposes
- Perform, meet and maintain established SLA (Service Level Agreements) for company policies of the program being supported
- Manage team staffing requirements according to work volumes, shifts, languages and when required complete interviews to fill open roles with the team
- Manage appropriate work distribution to achieve target deadlines in an efficient manner
- Keep informed of program changes and informational updates
- Coordinate training activities necessary to ensure that staff are adequately trained and have a good understanding of their roles and responsibilities
- Supports team to build effective working relationships with other teams like Line 2 and 3 technical support and works with Management counterparts in these teams to continuously optimize cross team processes
- Manage Live Chat sessions with Channel Partners and the Client

Extensive training in the following programs and tools:

- In-house MIMOS (Now MS Dynamics CRM) systems training
Extensive Internal Microsoft tools training such as EXCEL, SAP, Explore.ms, e-agreements, MOPET, invoice 24, Siebel CRM

Microsoft

Team Leader - Select  Customer Success

About Pitstop Fitness

Pitstop Fitness was Western Australia's first fully operated 24 hour gym within the heart of the rural town of Mandurah. The facility utilised the use of a finger print (FingerTec) device which gave access of the gym to the client. This system was an effective safe and secure method of monitoring the gyms usage and security. In using this system the client had full access to the facility 24 hours a day 7 days a week.  The Gym peaked at over 500 members and was subsequently sold on to investors.

-                Selling to both B2B and B2C clients - positioning and closing on annual Subscriptions
- Responsibility for the efficient running of all departments while on duty.
- Ensure that all staff deliver exceptional customer service at all times.
- Deal with, follow up, and document, all member complaints in a professional manner.
- Maintain an exceptionally clean and friendly club at all times.
- Marketing Solutions: Website, SEO's, Social media, Posters, Banners, Flyers
- Installation and maintenance of electronic hardware with the facility: i.e. AC  unit, Biometrics System Camera security system
- Managing and maintenance of databases: Clubware, Salesforce CRM, FingerTec
- Coordinate with customers both internal and external; i.e. protein sales
- Roster employee’s for the week commencing
- Handle customer quires and issues
- Customer equipment inductions
- Quality control of stock
- Problem solving and initiative

Skills Obtained:

- Highly proficient in Salesforce CRM, Pardot marketing automation, Salesforce implementation across SAP and Gym login controls, SF partner management and project management, Powerpoint, Excel
- Management of P&L's, Fund raising, multitasking, self-starter and initiative.

Pitstop Fitness

Co-Founder - Subscription Sales & Marketing

Key Deliverables:
- Processing and end-to-end delivery of queries within the Customer care Department
Responsibilities:

- Responsible for maintaining strict service levels (SLA) with client activities
- Responsible for managing team and individual performance. Report regularly to management on the teams’ performance and KPI’s, provide analysis, root cause and action plan for performance issues and provide appropriate feedback and settlement to all customer contacts.
- Enforce an expert level of understanding current revenue recognition guidelines as established by Finance & compliant with SOX procedure
- Responsible for keeping accurate records of business activities including detailed information on Agreements/Orders exceptions and queries, outstanding problems & executive approvals as outlined by Legal & Finance
- Routinely evaluate workload and prioritize based on the Company revenue needs, customer sensitivity and follow guidance.
- Responsible for identifying any productivity and quality improvement measures.
- Provide accurate, daily internal reporting of the SLA management and Volume queue.
- Working on the queue and checking the metrics to avoid drop of SLA and high volumes.
- Coaching, Training and checking the quality of new joiners.
- Responsible for the Select Queue and flagging any critical SLA case to Supervisor and escalating to 3rd party Teams
- Ensuring that all necessary work is prioritized when requested by Management

Skills Obtained:

- Highly proficient in Excel advanced, word and PowerPoint
- Siebel/ Citrix CRM based programs and systems, In-house MS programs, SOX Controls
- Time management, multitasking, prioritizing and program optimizing skills improved to a high level

Aaron Moloney

Aaron Moloney