Greg Gay is a seasoned Call Center Professional with over 20 years of experience in the Customer Care Industry. Throughout his career, he has demonstrated strong communication and customer service skills, managing and developing empowered, diverse teams in fast-paced, goal-oriented environments. His proficiency in Direct Response Advertising, Industry Technology, and Multi-Site Vendor Management has resulted in an excellent record of achieving client and company objectives. Greg is an expert in inbound, outbound, and live chat customer care, with a focus on achieving outstanding results.