Mark Gozzo is a well-educated tech and CX leader, driven by purpose and inspired by creativity. With a proven track record, he has the ability to lead, manage and facilitate positive organizational and cultural change. Gozzo has earned the trust of his peers and clients through continuous improvement and reassurance by data analysis. His educational background includes studies in Advertising, Spanish, Business & Brand Management, Romance Languages (Spanish) at prestigious universities like UNC Hussman School of Journalism and Media, and Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'. Gozzo has held positions such as Innovation Consultant, PMO & Brand at Edrington, Project Manager at McKinney, and Account Manager at Moroch, among others. Mark Gozzo currently holds the position of Associate, Strategic Customer Success at Castlight Health.