Luis Valencia is an accomplished UX Specialist with a passion for understanding users and utilizing research to inform design decisions. With over a decade of experience in eCommerce, Health Care, Consumer Products, Mobile, and Automotive industries, Luis is a well-rounded expert in a variety of fields. He is an effective leader, team-builder, and motivator, with exceptional analytical and problem-solving abilities, and attention to detail. Luis is a fast learner with excellent communication skills, including fluent English and Spanish, and conversational Portuguese. He has a Bachelor of Science in Human Factors Engineering with a Minor in Engineering Management from Tufts University, where he also previously worked as a Product Developer in the Department of Human Factors Engineering.

Luis has held various roles at SHOES.COM, including eCommerce Manager, Senior Optimization Specialist, and Senior Operations Associate. He was also eCommerce Manager of FloraFlora.com, a sister company of Shoebuy.com. Luis has worked as a UX Specialist at Ipsos in North America and GfK, where he led various research initiatives to create intuitive, usable, and enjoyable products and services. Additionally, he worked as a Project Management Intern at Archline Inc. and eCommerce Manager at Moto Connection.