Brian Durkin is an experienced user experience (UX) professional with over 20 years of experience designing and coding websites, managing risk through design thinking and Lean UX strategies. He specializes in utilizing a scientific method for validation to ensure that all designs are useful and usable, and helping organizations define a culture of transparency, innovation, and learning. Brian has held various positions in the UX field, from Director of UX and Product Design to Chief Experience Officer and Innovation Lead - Design at companies like BNY Mellon, Pegasystems, and Bend Financial. He has also been an active member of various organizations, including IxDA Boston and the Information Architecture Institute. Brian holds a Bachelor of Fine Arts from Alfred University.