Danilo de Paiva is a highly experienced business professional with over 14 years of experience in B2B sales and account management. He has worked for market-leading companies in the telecommunications, technology, education, and manufacturing sectors. Danilo's expertise lies in negotiation, client management, and facilitating the customer's buying journey to ensure their satisfaction and retention.

He is currently pursuing an MBA in Business Management at the FGV-SP and has updated his skills through courses in customer experience, growth, and management at G4 Educação. Danilo is adept at managing the entire sales cycle, devising KPIs to monitor progress, and implementing growth strategies to improve internal indicators, profitability, and CX/CS.

His relationship with stakeholders and C-level executives, including Compras, TI, CFO/CEO, has given him the status of a Key Supplier. Danilo can manage portfolios, maintaining revenue streams, identifying new sales opportunities through cross-selling, and expanding the reach of existing solutions through up-selling.

Danilo's education includes a Technical Baccalaureate from Colégio Técnico Elevação, a Bachelor's degree in Communication, Advertising and Propaganda, and a Formação G4 and Customer Experience and Growth certifications from G4 Educação. He has worked as a Sales Account Executive, Key Account Manager, Gerente de Relacionamento and Executivo de Negócios in his previous roles.