Jessica Azoulay is an accomplished people strategy and operations executive with over 20 years of experience as a research consultant and senior leader. She specializes in operations management, workforce planning, recruiting, process improvement, employee engagement, performance management, analytics, coaching, operations excellence, people strategy/culture management, business planning, onboarding, goal setting/development plans, succession planning, and emotion/motivation (consumer and employee). Jessica is currently the Vice President of Program Management at Chadwick Martin Bailey, a leading market research and strategy consulting firm. She is focused on leading teams, developing operational improvements, improving the employee experience, and creating a productive work environment that motivates individuals to deliver industry-leading, innovative, profitable products and services in a collaborative setting. Jessica's success comes from finding the right balance between people and process and combining analytics with emotional intelligence. She credits her undergraduate degree in psychology and Spanish from Union College with helping her develop the skills necessary to foster teamwork and collaboration in the workplace.