Australian Business College

John Forrest Senior High School

Torrens University Australia

Curtin University

Business Masters Club

Administrative Assistant  -  Marketing  -  Children's Books

Update CRM (Adviser Logic), entering information such as assets & liabilities, request information from superannuation funds, filing, make up new client files, and create information packs.

WCN Financial Services Pty Ltd

Administrative Assistant

I manage day-to-day operations and resources. High-level decisions as well as development and implementation of policy and strategy. Development of short and long term business strategy. I build alliances and partnerships with other organisations.

Books for Young Minds

Picture book specialist

Throughout the restructure of FESA I have held two roles at the FESA Training Centre. The first located in Professional Pathways providing administrative support for emergency training related forums and conferences.I supported my colleagues by organising courses for staff FESA wide as well as for career firefighters.I updated FESA Training Centre information located on the FESA Intranet and Extranet (in MS SharePoint).The second is as the TRIM Project Officer. This project encompasses streamlining record keeping processes throughout the whole Centre. Achievements:I coordinated the 2012 Training Centre survey to randomly selected people who had attended courses at the FESA Training Centre in 2011. The results of this survey were necessary for our registration as a Registered Training Organisation.

Fire and Emergency Services Authority of Western Australia

Administrative Support Officer

This role was in FESA's Training and Compliance branch. I helped organise in-house and external training courses for staff across FESA, including career Firefighters. I also provided administrative support with regards to training programs and compliance as a Registered Training Organisation.I kept financial records, collated information and kept records.  I was responsible for creating and updating information on the FESA Intranet and Extranet (in MS SharePoint) for the FESA Training Centre.My position also included word processing eg. forms, record keeping in Excel, customer service, and looking up information in specalised programs eg. TRAIN, TRIM and RMS.Achievements:I coordinated a questionnaire to random staff and volunteers in 2011 that is necessary for accreditation as a RTO.

I provided secretarial services from my own office to other small business owners, mainly using Microsoft Office products.Specialties: Typing, word processing and anything secretarial.Member of 'Virtually Yours' (VYVA) <a href="http://www.virtuallyyours.com.auAttendance">www.virtuallyyours.com.auAttendance</a> at 2011 Australian Virtual Assistant ConferenceI was nominated for the 2012 Janet Jordan Achievement Award. This award honours newcomers to the Virtual Assistant industry who have reached a milestone.

My Australian Secretary

Support Specialist - (Virtual Assistant)

This role is solely responsible for processing all awards in FESA relating to paid career firefighters across Western Australia, all emergency service volunteers (fire, marine and State Emergency Service) and corporate paid staff in the State. I processed award applications, organised/prepared awards, and coordinated award presentations at various venues. I advised on policy and procedure, wrote Ministerial briefing notes and articles, and took minutes of meetings.

Reward and Recognition Coordinator

I provided administrative support to the Branch Manager and other branch staff in the Volunteer and Youth Services Branch. I managed projects and assisted with awards relating to emergency service volunteers. I liaised with various internal and external stakeholders, managed volunteer recruitment resources and answered enquiries on the Volunteer Recruitment Information Line.My achievements included:1. Creation of an information/recruitment pamphlet for each of the 6 volunteer emergency services. Accompanying each pamphlet was a Volunteer Role Profile and a Volunteer Emergency Service description along with other matching resources. Extensive stakeholder liaison was required.2. Reviewed and updated the above information/recruitment documents. Stakeholders again consulted.3. Creation of the Volunteer Employer Recognition Program brochure and award assessment criteria.4. Various information sheets, flyers and articles relating to Western Australia's emergency service volunteers.

I was employed in this role to provide a confidential secretarial service for the Patient Information Management Service, based at Princess Margaret Hospital but incorporating King Edward Memorial Hospital. Located at the reception desk greeting visitors, I was responsible for the mail, stationery, photocopying and faxing. I prepared agendas and took minutes for various meetings across both hospitals. I coordinated meetings and booked rooms. I maintained office records, daily/monthly statistics and produced various financial, HR and engineering reports.

Women's and Children's Health Service (PMH & KEMH Hospitals)

Secretary to the Head of Department

Initially my role began with general office duties, but grew into secretarial work and a new position - Youth Program Committee Administrative Assistant. I took minutes of meetings, managed room and equipment bookings, typed letters, and sent out media releases and newsletters. In addition I collated forms, liaised with printers and was responsible for computer back-up. My achievements included (after much research) purchase of a franking machine, and production of a discount booklet for Volunteers.

Girl Guides Australia

Receptionist/Youth Program Secretary

In the 1990s I worked for ANZ Bank as a Receptionist, an English Teacher in Japan, a Typist as Tokyo Classified (now called Metropolis Magazine) <a href="http://metropolis.co.jp/">http://metropolis.co.jp/</a> and at GABA Language School (in Tokyo) as an Administrative Assistant <a href="http://www.gaba.co.jp/">http://www.gaba.co.jp/</a> .