Heather Ritter is an experienced manager with over thirteen years of experience working in administrative roles in performing arts and non-profit organizations. She holds a degree in Communication Studies from Gustavus Adolphus College. Her expertise revolves around staff management, HR policies, event planning, musician management, customer relations, budget development and tracking, problem resolution, travel planning, and donor/sponsor relations. Her previous work experiences include being an Executive Assistant at Berkshire Partners, Executive Assistant to the President & CEO at YMCA of Greater Boston, Senior Manager for Operations at Wheeler Opera House, Programs Manager at Wheeler Opera House, Program Coordinator at The Aspen Institute, Associate Orchestra Personnel Manager and Orchestra Personnel Assistant at Minnesota Orchestra. Her skills and prior experiences make her a valuable addition to any organization.