John Banning is an accomplished customer experience operations director, project manager, and consultant for top-tier clients. He has acquired broad expertise ranging from customer success to budget and financial management to systems administration. He studied Electrical Engineering at the University of Alabama in Huntsville (UAH). Throughout his career, John has held various key leadership positions, including Director of Customer Experience Operations at Eptura, Director of US Client Services at SpaceIQ, Director of National Community Lead at TechBridge, Inc., among others. He possesses a vast knowledge of customer success and overseeing solution delivery, guaranteeing customer satisfaction from small to enterprise-wide systems.