State University of New York College at Oneonta

Music Professional

Doylestown, Pennsylvania, United States

Made daily contact with active customers via e-mail and phone calls to help manage their needs,Prompt for replenishment orders, introduce new products and manage the flow of backordered merchandise.Actively pursue new customers through online research and cold calling.Work with dormant customers in an attempt to rekindle business and re-establish relationships.Oversee the order process to ensure that items are shipped correctly and promptly.Attend trade shows in order to gain awareness of company and interact with existing and new customers.

ICUP Inc

Account Manager

Assisted clients establish and mange their online stores including initial set up, promotions and bundles, managing inventory, and creating new products.Worked with clients including bands, businesses, sports teams, and independent clothing lines to facilitate marketing merchandising production.Processed orders for merchandise ranging from t-shirts, sweatshirts, and hats, to promotional products such as patches, stickers, and posters.Worked with dozens of vendors to secure blank goods for products.Helped oversee production to assure that products got finished correctly and in a timely manner.

Craig Wolinsky

Craig Wolinsky