Tidewater Community College, Virginia

Green Run High School

Valencia Community College

LaSalle Computer Institute

Chief Platform Evangelist at Aparavi Software Corp at Aparavi Software Corp.

Orlando, Florida, United States

Aparavi Software Corp.

Chief Platform Evangelist at Aparavi Software Corp

Contribute strategically to company teams in technical leadership/innovation, product marketing/evangelism, and pre-sales engineering/customer support.

Aparavi Software Corp

Chief Product Evangelist

Veritas Technologies LLC

Sr. Sales Engineer Federal Healthcare - Veterans Affairs

Veritas Sr. Systems Engineer - STS Enterprise Vault. Member of the SOS (Symantec Online Specialists) vTSS (Veritas Technical Sales and Services) team, Assisting the sales team with Technical demos and questions prospective clients may have prior to making Enterprise level purchases of Symantec products and services. Specialist in Enterprise Vault, Enterprise Vault.Cloud and Veritas EDiscovery platform, File Governance data insight specialist.Advanced level Enterprise Vault support engineer, during my time here with Symantec I was the top performer in for the frontline Enterprise Support team closing an average of 90 service tickets monthly. Advanced Enterprise Vault Engineer, responsible for Business class support and Goverment agency support. I have spent time as the Enterprise Vault Duty manager and received numerous awards for job performance.Accolades:Symantec Archiving and EDiscovery Technical ChampionSymantec Data Insight, Archiving and EDiscovery Virtual TeamSales/Renewals/New Hire Archiving and EDiscovery TrainerSymantec Online Specialist MVP - FY14 QTR2NAM Sales Team MVP - FY14 QTR2

Veritas

Veritas File Governance, Archiving, and EDiscovery Specialist STS

Kaseya Remote System Management  Auto Task Ticketing systemVisio 2003 - System/Network diagramsSystem Administration - Windows 2003 Server - Extensive email support and account creation.Domain wide system.Packet8 VOIP phone systems.Cabling - COAX, RJ-11, RJ45, RJ45 Enhanced, Patch panels and wall jack installs.New office setup and configuration.Exchange 2003, Active Directory, Terminal services, remote services, CITRIX remote assistance application administrator, Domain AdministratorManage users, GPOs, active directory account creation, back-up systems, implement SOP policies and procedures.PC support - Extensive Help Desk tier III support. PC Configuration and implementation.Wireless LAN support, SOHO Firewall configurations. SNAP server appliance configuration.

UnbreakableIT

Computer Support Engineer

- System Administrator – Windows 2003 Server – Extensive email support and account creation. Domain wide system. VOIP phone systems, Nortel Console management.•Cabling – COAX, RJ-11, RJ45, Some fiber, low voltage security. Patch panels and wall jack installs. New office setup and configuration.•Siemens VOIP phone configuration using SOHO Watchguard Firebox Firewall appliance•Exchange 2003, Active Directory, Terminal services, remote services, CITRIX remote assistance application administrator, Domain Administrator•Manage users, GPOs, active directory account creation, back-up systems, implement SOP policies and procedures.•Develop technical support techniques for installers and support personnel. Implement support technologies via web support interface.•PC support – Extensive Help Desk tier III support. PC Configuration and implementation.•Wireless LAN support, SOHO Firewall configurations. SNAP server appliance configuration.•Lead Technician – First Inkjet CTP system for offset printing.•Custom ICC profiling creation and press calibrating.•Extensive Epson pro graphics machine servicing and training.•Design and implement remote service administration procedures for tech department. Provide tier 3 support for customers, and contracted installers.•Installation and training for end-user and dealers.

JetPlate Systems

Systems Integration Manager

Extensive pre flight and troubleshooting for screen print and large format digital imaging devices.Web master Macintosh & PC RIPS. (Raster-Image-Processors)

O'Donnell Corporation

Pre-press Specialist

Design and Implement infrastructure.Cable running, patch panels, custom cabling (RJ-45), Phone system install and security camera setup and monitoring.Network design, setup and implementation.VISIO system diagram designCustom PC designs for CAD and design stations.Dell Server installations, Windows 2003 Server, domain, remote access, active directory administrator. Group policies and security policies, Internet and firewall configuration.Macintosh OSX Sever, G5 system configurations, Desktop application installations.

Systek Incorporated

President

System Admin, Macintosh integration. Training of new hires and complex Desktop file preparation.

Diversified Imaging

Pre-press Supervisor

Digital file manipulation, page layout and design, extensive color retouching.Transmit Helio Data files via fiber backbone over Quebecor's QueNet Intranet structure. Mainframe Data storage and backup. 300mb Data Packs, 150 MB magnetic tape drive systems.Macintosh desktop publishing page layout, design, color image scanning, file manipulation.Created digital proofs and film.

Darryl Richardson - Data Governance Evangelist

Darryl Richardson - Data Governance Evangelist