Alba Del Río is a highly experienced and qualified professional focused on enhancing customer loyalty in market research. With a degree in Ciencias de la Información from the Universidad Complutense de Madrid and extensive training in marketing, customer behavior research, and advertising, Alba has built her career developing loyalty strategies for multiple organizations. Her expertise in mystery shopping and client service management make her an invaluable asset to any team. Alba has worked in positions such as Mystery Shopping Manager at Ipsos and Account Director at Grupo SIM. Her skills in management, research, and marketing ensure her success in any role.