East Anchorage High School

I’m a Puerto Rican born in Alaska, trained in Vegas Hospitality, now living in Bali.

Las Vegas, Nevada, United States

- Overseeing Samaya Day club in Bali, Chao Chao restaurant Jakarta.
-  Opened two restaurants and one bar that are currently still open (Manhattan Slice Bali, Pink Tacos Bali, and Ringo Stereo Bali).
-  Oversee all business development plans, including operations and marketing strategies.
-  Position the organization as a top notch customer base within the region.

Kaja Group Indonesia

Savaya Bali - Director of Customer Development and VIP Services

- Directed all aspects of operations, including human resources, marketing, budgeting, utilization review, cost control, continuous quality improvement, and risk management/safety.
-  Oversaw hiring and training of promoters and VIP Hosts; weekly promotions and events.
-  Drive rigorous marketing campaign to promote customer engagement and retention.

Omnia Dayclub Bali

Director of Customer Development & VIP Marketing

- Manage all aspects of the business - Sales, Training, Marketing, Purchasing, Accounting, Negotiations, and Customer Service.
-  Successfully establish and execute a marketing and activation strategy for a liquor brand to expand market share and increase sales.
-  Manage the complete redesign and launch of the company's Brand image.
-  Resolve customer complaints while maintaining friendly and professional customer interactions.
-  Manage firm's overall business development, operations, corporate strategy and relationship management.
-  Agency of Record for Station Casinos.
-  Meet with Hotel and Casino Executives to go over weekly revenue and performance.
-  Assist in in raising sponsorship dollars for various events and promotions.

En/Act

Partner

- Developed human resource policies, procedures, training, and recruitment programs for volunteers and paid staff members to ensure positive guest experience and company growth.
-  Developed and installed several new monitoring programs used by the department supervisors to maintain the facility's on-going compliance with government agencies.
-  Oversaw weekly promotions and events while developing strategic marketing initiatives to drive revenues.
-  Assisted the Hotel and Casino Executives in Business Development and Customer Development.
-  Assisted in opening and running Wet Republic for the 2017 pool season.

Hakkasan Group

Director of Customer Development at Omnia Nightclub

- Led all major account presentations and contract negotiations; point person in discussions to influence decision making and win client confidence to unlock potential opportunities.
-  Developed short and long-term sales strategies to gain market share/penetration with regional managers, branch managers and account executives to uncover new sales opportunities, develop existing [organic] sales, and increase revenue.
-  Crafted overall account sales strategy and coordinated activities of sales executives to achieve revenue goals; marshaled internal resources to develop plans that helped clients achieve objectives.
-  Developed and implemented comprehensive business plan entailing purchasing and integration of competitive companies.
-  Worked alongside Managing Partner Brian Affronti assisting in all day to day operations of the business.
-  Oversaw hiring and training of promoters and VIP Hosts; weekly promotions and events.

Social GroupDrai’s Management Group

VP, Sales & Strategy

HOME is the brand new $15mm nightclub at Ameristar Casino Resort Spa. Opened in December 2007, HOME is a huge step forward in St Louis nightlife, featuring decadent décor, the latest in audio visual technology and the highest level of VIP service available outside Las Vegas.

Celebrity guests and performers at HOME have included Paris Hilton, Tiesto, Brody Jenner, Kim Kardashian, DJ AM, Bret Michaels, Keri Hilson, Jermaine Dupri and Paul Van Dyk, as well as numerous other local and national celebrities.

HOME St Louis revolutionized nightlife in the Midwest.

HOME Nightclub STL

Director of Marketing

Angel Management Group has built an unrivaled reputation as a premier entertainment and nightlife company. With an unparalleled knowledge in the marketplace, Angel Management Group delivers state-of-the-art, innovative venues and events that exceed customer expectations and maximize brand value. The company’s key to growth has been an ability to design award-winning venues, create new and original concepts to adapt to market segments, and consistently run highly creative and successful marketing and promotional campaigns. Angel Management Group is the largest entertainment and nightlife company in Las Vegas, owning, operating and marketing 10 venues.

Angel Management Group/Hakkasan Group

Director of VIP Marketing

- Designed, created, and directed development and implementation of interactive and creative direct marketing media, sales promotion, and PR strategies.
-  Trained, mentored, and implemented internal Customer Service Call Center.
-  Evaluated staff performance and accuracy by monitoring calls, sales orders and client data in addition to analysing strategic reports.
-  Interacted with internal and external customers in response to requests while ensuring operations and procedures were executed, promoting positive business relationships and alliances.
-  Assisted in opening several venues from concept to creation including Wet Republic – Las Vegas, NV, Aura Nightclub – Bahamas, Home Nightclub - St. Louis, MO and HQ Beach Club & Nightclub – Atlantic City, NJ.


The hottest DJ entertainers headline weekly events – transforming the expansive, larger-than-life sundeck into a stage and making Wet Republic the must-see destination for premier entertainment.

Hakkasan Group, Wet Republic

Director, Customer Development

- Worked with Sales and Marketing team and facilitated market development by identifying geographical areas with opportunity for greater market penetration.
-  Contributed strategic ideas, driving better training content, incentives, and recognition and on trend marketing initiatives.
-  Assisted in the Vegas Launch of 944 Magazines.
-  Directed and encouraged emerging Leaders, developing goal-oriented mindset with accountability to personal and professional development.
-  Conducted daily client outreach to maintain optimal satisfaction and retain repeat customers.

Wendoh Media Group

Sales Director

- Responsible for weekly promotions at multiple venues.
-  Assisted in booking events and talent.
-  Recruited, trained and developed VIP Marketing Hosts.
-  Responsible for maintaining and developing relationships with VIP clientele.

Randy Davila