Joong Kim is a highly experienced and accomplished global technology leader, boasting over eight-plus years in management roles, as well as over 25 years in customer support and technical engineering roles. He excels at large-scale projects and has a wealth of expertise building developer support teams, implementing SSO, and deploying SailPoint Identity IQ (OEM) systems. Certified in CompTIA A+, Network+, Linux+, Security+, Clearcase UNIX Administration, VMWare, and Okta, Joong has an impressive educational background and is well-versed in agile methodology transformations.

Joong has previously served in a variety of senior roles, including former Development Support Manager at Okta, former Manager of Identity and Access Management at ARRIS, and former Senior Linux/Unix Systems Administrator at ARRIS. He studied Bachelor's in Technical Management + CIS at DeVry University and holds computer science degrees from St. Louis Community College, Georgia Institute of Technology, and Auburn University.